The whole world knows the Harvey Nichols brand. They have department stores not just in the UK but in Istanbul, Hong Kong and Abu Dhabi too. Their restaurants are equally famous; present in every store plus also Oxo Tower and Prism in London which are fine restaurants in their own right.
Harvey Nichols had used the same EPOS provider throughout for fifteen years, so the decision to move was not straightforward. Having researched the market thoroughly they selected Mission for their new Bristol opening in 2008 and rolled out the entire in estate the following year.
‘This was a huge project for a very important part of our business. Mission delivered everything as promised on time and made sure everything went smoothly for all our Restaurants.’
Paul Fitt – Retail Systems Manager
Mission have worked closely with Harvey Nichols ever since, integrating with the company’s internal processes and security procedures to a robust platform for the restaurants to work from.